Disability-related complaints and feedback

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You are entitled to make a complaint if you feel you have been treated unfairly because of disability. You also can provide good or bad feedback about services or support you receive.

How you do this depends on what the complaint or feedback is about.

Support to make a complaint

Health and Community Services Complaints Commissioner (HCSCC) is an independent body that helps people resolve disability-related complaints.

Phone the HCSCC on 8226 8666 or free call 1800 232 007 from country South Australia using a landline.
You can also lodge an HCSCC complaint online.

Disability advocates

Advocates provide support and advice across a diverse issues for people with disability. They represent the interests of the person for whom they are advocating.

The National Disability Advocacy Program provides access for people with disability to effective disability advocacy services and providers.

National Disability Advocacy Program providers in South Australia.

Office of the Public Advocate (OPA) can offer advocacy support if you have an appointed guardian from that office.

Phone the OPA on 8342 8200 or free call 1800 066 969 from country South Australia using a land line.

Complain about unfair treatment because of disability

Get support and advice to guide you through the complaints process if you feel you have been treated unfairly because of disability.

Complaints or feedback about a disability service

Complaints or feedback about government

Reporting abuse and neglect


Page last updated 24 June 2020

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