Personalisation of disability care in Australia

The Australian National Disability Insurance Scheme (NDIS) is funding the delivery of personalised disability care through the market. Personalisation requires access to product variety, and this in a nascent market raises question on the role policy may have in stewarding markets. The latter raises questions on the market structure likely to emerge through the NDIS with implications for social welfare. Here I use the economics literature on product variety to: (i) assess the extent of personalisation likely to be provided by the market; (ii) elucidate the market structure likely to emerge as a consequence; and, (iii) quantify market depth. These results are then used to elucidate options for identifying thin markets within the 76 districts and three support classes where services are funded by the NDIS.

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